Welcome to KDH Fashion’s FAQ page! Here, we’ve compiled answers to some of the most commonly asked questions to make your shopping experience seamless. If you need further assistance, feel free to contact us.
Q: How can I place an order?
A: Browse our collection, select your favorite items, choose the size, and click “Add to Cart.” Once you’re ready, proceed to checkout and complete the payment process.
Q: What payment methods do you accept?
A: We accept all major credit and debit cards, net banking, UPI, and wallet payments.
Q: Can I modify or cancel my order after placing it?
A: You can modify or cancel your order before it is shipped. Please contact our customer service team as soon as possible for assistance.
Q: What are your shipping charges?
A: Shipping charges may vary based on your location and order value. Orders above a certain amount may qualify for free shipping (check our shipping policy for details).
Q: How long will it take to receive my order?
A: Delivery times typically range from 3–7 business days, depending on your location. You’ll receive tracking details once your order is shipped.
Q: Do you offer international shipping?
A: Currently, we ship only within [your country]. Stay tuned for updates on international shipping.
Q: What is your return policy?
A: We accept returns within 7days of delivery, provided the items are unworn, unwashed, and in their original condition with tags intact.
Q: How can I request a return or exchange?
A: To initiate a return or exchange, contact our customer service team or use the return form on our website. We’ll guide you through the process.
Q: Will I be charged for returning a product?
A: Return shipping charges may apply unless the product received was defective or incorrect.
Q: How do I find the right size?
A: Refer to our detailed size chart available on every product page. For additional help, feel free to reach out to us.
Q: Are the colors of the products true to what’s shown on the website?
A: We strive to display product colors accurately, but slight variations may occur due to screen settings and lighting.
Q: Do I need an account to shop at KDH Fashion?
A: No, you can shop as a guest. However, creating an account allows you to track orders, save preferences, and enjoy a faster checkout process.
Q: How can I contact customer support?
A: You can reach us via email at shopkdhfashion@gmail.com, or use the contact form on Contact
Q: How can I stay updated about offers and discounts?
A: Subscribe to our newsletter and follow us on social media to receive the latest updates on promotions and sales.
Q: Can I use multiple discount codes on one order?
A: Only one discount code can be applied per order unless stated otherwise.